We want you to love your purchase. If something isn’t quite right, we’re happy to help with eligible returns and exchanges.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return, items must:
- Be unworn and unused
- Be in their original condition
- Have all original tags attached
- Be free of stains, odors, makeup, pet hair, or other signs of wear
- Be returned with the original packaging when applicable
Items that do not meet these requirements may be refused or returned to the customer.
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
- Sale or clearance items
- Customized or personalized items
- Gift cards
- Items marked as “Final Sale” at the time of purchase
Exchanges
We offer exchanges on eligible items, subject to availability.
If the requested size or item is unavailable, we may issue store credit or a refund according to our return policy.
Defective or Incorrect Items
Please contact us as soon as possible if you receive an item that is damaged, defective, or different from what you ordered.
Send us your order number and photos of the item so we can review the issue and determine the best resolution.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.
Original shipping charges are generally non-refundable, except when the return is due to an error on our part.
Refunds
Once your return is received and inspected, we will notify you whether your return has been approved.
Approved refunds will be issued to the original payment method. Please allow additional processing time for your bank or payment provider to post the refund to your account.
How to Start a Return
To request a return or exchange, please contact us through our website or email us with:
Order Number:
Item(s) You Are Returning:
Reason for Return:
We will provide you with the next steps for completing your return.
Important Note
We reserve the right to refuse returns that do not meet the requirements of this policy or that appear to be worn, used, damaged, or otherwise ineligible.
Thank you for supporting our brand!
SPTMBR